Removed
Your profile, username, email address, linked social identities, avatar, watchlist, chat messages, and session records.
Kept, and why
We are required to retain transaction and identity-verification records for seven years under anti-money-laundering and financial record-keeping rules. These are held separately from your profile and are not used to contact you or to build any profile of you. We cannot delete them on request, and no operator of a regulated money service can.
Before you request
Withdraw any remaining balance and close open positions first. Deletion is permanent, and we cannot restore an account or return funds left behind after it.